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Author Archive 10 Posts

Camille Rousseau

Camille Rousseau infuses her writing with the texture, flavor, and soul of her native New Orleans. She spent a decade in professional kitchens including a sous chef stint at a James Beard Award-winning restaurant before shifting to food media. Now Camille writes about the restaurant industry, culinary trends, and food culture for Silver Journal with a storyteller’s voice and a chef’s technical knowledge. She understands food costing, line cook burnout, and the magic of a perfect roux from lived experience. Camille also leads community cooking classes focused on Creole and Cajun heritage recipes. She believes that food writing should celebrate the people who grow, cook, and serve, not just the plate in front of you.

Hotels, Lodging & Hospitality By Camille Rousseau

Evaluating Hotel PMS, CRS, and CRM Systems: A Practical Guide

PMS, CRS, and CRM tools should be evaluated from hotel workflows outward, not from vendor feature lists inward. Define the reservation, front-office,…
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Hotels, Lodging & Hospitality By Camille Rousseau

Comparing Hotel Eco-Certifications: Standards, Directories, and Evaluation Tools

Eco certifications are best compared by checking what is certified, which standard is used, who performs the assessment, how verification works, and…
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Hotels, Lodging & Hospitality By Camille Rousseau

Accessible Hotel Research: Reliable Tools and Resources

Researching an accessible hotel requires more than filtering for an "accessible room." The most reliable process identifies the traveler's specific access requirements,…
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Hotels, Lodging & Hospitality By Camille Rousseau

Hotel Review Management: Tools for Monitoring and Responding to Guest Feedback

Hotel review management works best as an operating process, not a reputation shortcut. The most useful resource stack combines platform-specific rules, a…
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Hotels, Lodging & Hospitality By Camille Rousseau

Hotel Points Valuation: Calculators, Charts, and Program Resources

Hotel points do not have one permanent cash value. A practical valuation compares the points required for a specific redemption with the…
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Hotels, Lodging & Hospitality By Camille Rousseau

Hotel Deal Underwriting: Essential Research Tools and Resources

Hotel underwriting is strongest when every major assumption can be traced to a source and stress-tested. A practical research stack combines property…
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Hotels, Lodging & Hospitality By Camille Rousseau

Hotel Performance Benchmarking: Key Data Sources and Tools

Hotel benchmarking works best when a property compares like with like and uses more than one benchmark. Market performance, internal budget, prior-year…
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Hotels, Lodging & Hospitality By Camille Rousseau

Hotel Terminology: Reliable Glossaries and Reference Guides

Hotel terminology is easiest to research when you match the term to the authority that actually uses it. Tourism statistics, property classifications,…
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Hotels, Lodging & Hospitality By Camille Rousseau

Where to Track Hospitality Innovation and Emerging Hotel Technology

The best way to track hospitality innovation is to follow several kinds of evidence at once: industry standards, operator problems, startup activity,…
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Hotels, Lodging & Hospitality By Camille Rousseau

Biophilic and Wellness Hotel Design: Essential Resources and Standards

Biophilic and wellness design is easiest to evaluate when you use a small stack of evidence-based resources rather than treating plants, daylight,…
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